209 Mare Shipping and Returns Policy

 

Shipping

We ship The New Standard in Luxury Beachwear worldwide (even to your private island) and we are proud to exclusively use DHL to ship orders. Shipping rates vary depending on shipping region and shipping times selected.

  

All orders placed by 11:30 pm Paris time will be fulfilled the same day. Approximate shipping times are as follows:

 

Standard shipping: 5-7 working days

 

Express shipping: Within 48hr - 96hrs

 

In Monaco, we offer free 2-hour in-person deliveries.

 

Shortly after placing your order you will receive an email with the tracking number for your order.

Please note that these are approximate shipping times and cannot be guaranteed due to disruptions to shipping caused by weather or other reasons. In rare circumstances, a remote surcharge may apply.

If you require custom delivery, or have any questions, please feel free to email us at 209mare@209mare.com.

 

Duties

Orders to countries outside the EU may be subject to import taxes and/or duties, which are applied when your package reaches your country. Your order is shipped on a DDU (delivery duty unpaid) basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs and are the responsibility of the customer to pay. For more information, please contact your local customs office.

 

Exchanges

We offer free exchanges on all orders within 30 days after placing order. To arrange a product exchange please contact 209mare@209mare.com and they will issue you a return shipping label. Items will be shipped back to you using standard shipping.

 

Returns

If you would like to return an item, you can do so within 14 days of the item(s) having been ordered. To arrange a return please contact us at 209mare@209mare.com. Items bought on sale are not subject to return or exchange.

 

Customers are responsible for return shipping costs. 209 Mare can arrange return shipping label for customers for a flat fee of €35 (regardless of from where in the world the item(s) are being shipped), which will be deducted from the refunded amount of the original order. If a customer chooses to receive a 209 Mare credit instead of a refund for returned items, the flat fee for the 209 Mare Concierge to issue a worldwide return shipping label is €10. If a customer wishes to opt out of 209 Mare return shipping and ship the items themselves, they may return items the DailyPack Fulfillment center address at the bottom of the page.

 

Customers can choose to either receive a refund to the original payment method (minus any applicable return shipping fees for shipping labels issued by The 209 Mare Concierge) or can choose to receive a credit to be used with the 209 Mare shop.

 

Items are only valid for return if they are in their original unworn condition with all labels and tags attached and returned in original product packaging

 

Customers may opt out of the 209 Mare return shipping fee and receive a full refund if they choose to ship the items to the below address themselves:

 

DailyPack Fulfillment, Attn: 209 Mare

Etxe Logistika, 

600 Route de Bidache 

40300 Hastingues, 

France

 

Phone: +33672007605

 

Note: Customers are responsible for paying taxes on any return items, even in the total sale amount warrants free exchanges.

TERMS & CONDITIONS

Terms & conditions